Support Board - ~/dw3/RAK_supportBOARD.php
EVERYTHING NEEDED IS AT ./support/script/config.php --- ** PLEASE READ TO GET AN OVERVIEW **

//jtr.1l2m.com  - it is here that new accounts (onelinetomarket, mykooltools, et) arte created. 
 'operator@jit-tr.com' 'let_me_in_2024' .. only admin can see CREATE NEW ACCOUNT (see ./support/script/config.php)

Setting up an account - by super-super-admin operator@jit-tr.com
- sets up and entry in  `rick_sbcloud`.`users` - 2 items of note: ID and TOKEN
- creates a file ./support/script/config/config_"TOKEN".php - of note: define('SB_DB_NAME', '"databaseID").
- The database "databaseID" is where support items are stored.
- For example: `rick_sbcloud`.`users` contains ID=52, token=a58e1a9edc080f5a60be4f534c4dd19114e065a0
                        file ./support/script/config/config_a58e1a9edc080f5a60be4f534c4dd19114e065a0.php contains SB_DB_NAME=sb_49494492. This is the database for onelinetomarket.
SO... //jtr.1l2m.com/support/account/js/init.js?id=49494492 is the file executed for support-board visitors of onelinetomarket
        an entry in  `sb_49494492`.`sb_users` shows client creates as an admin

Give this information to the client - who is now a super-admin of his account.
"Please go to //jtr.1l2m.com - and log in with email [email used to ctreate account] - and password [password used to create account]"


... need to set what happens ..



//jtr.1l2m.com/support/?area=users ...  is where Client can add Users,Ahents,Admin
Once client logss in, he can create accounts for users(visitors),agents,admins ... admins can create other users(visitors),agents,admins


//jtr.1l2m.com/support/account/super.php - only has info on accounts


support/account/functions.php
global $JTR;$JTR=0;
    $JTR=1;  // for testing

Bill's ## Docs: - ~/dw3/RAK_Bill.php

https://board.support/docs/

## Setup notes:

Envato Code: sb-extended-3620-4372-4572222-4

```
[database]
dsn='mysql:host=data-sfo3-01;dbname=rick_sbcloud'
user=rick_main
pass='GqYnkW8lFnja33+IdN6JDVefv4H9JMAa3Mg03LGPdR9eH66XeC'
```

## Tools

./sb_pwhash - creates php hash. Currently hardcoded password

./sb_users - generates a report of all users and dependencies that I could track

## Super Admin Account (Use private browser session to use both)

```
LOGIN URL: https://jtr.1l2m.com/support/account/super.php
EMAIL: operator@jit-tr.com
PASSWORD: let_me_in_2024
```

Password is hashed via `sb_pwhash` utility and hardcoded to $DOC_ROOT/support/script/config.php

## User sign-in/account registration

See: https://jtr.1l2m.com/support/account/

First user created is Rick Kuzik

|ID | User         | email                    | password        |
|--| ------------ | ------------------------ | --------------- |
| 52 | Rick Kuzik   | rick.kuzik@jit-tr.com    | Li}3FxCW&Lh4-E) |
| 55 | Teddy Lousou | mykooltoolspro@gmail.com | K?-9J#$2VQ-6?am |

Information Flow
----------------

User calls script ..../init.js?id=TOKEN#

Token = id * 95675 - 153
ID = (token + 153) / 95675

sbcloud.users locates configuration token, eg:

```
SELECT token from users where id = 52;
Token
------
a58e1a9edc080f5a60be4f534c4dd19114e065a0
```

configuration token identifies `script/config_##TOKEN##.php` to match the users database

eg: `config_a58e1a9edc080f5a60be4f534c4dd19114e065a0.php` contains 

```
define('SB_DB_NAME', 'sb_49494492');
define('SB_DB_USER', 'sb_49494492');
define('SB_DB_PASSWORD', 'sb8c90cd3977517468515d020b7bc6c5228d135143');
```

# Rick Notes

To change `ajx` TO `ajx.php` im all files in the current directory

perl -pi -e 's+ajx+ajx.php+g;' `stat -c "%F %n" * | grep "regular file" | cut -d' ' -f 3- `
---

To empty a mp3 file

for  x in *.mp3;do cat /dev/null >  "$x";done
---

sync from s3 to here - cd here - run empty
s3cmd sync s3://1l2m/mtww/Radio/Classic/ /home/rick/_my/KEEP/mtww/Radio/Classic/
---

recursive
#!/bin/sh
for f in *;  do
   if [ -d $f  -a ! -h $f ];
   then
      cd -- "$f";
      echo "Doing something in folder `pwd`/$f";
#     perl -pi -e 's+JAKDB_PREFIX+\$JAKDB_PREFIX+g;' `stat -c "%F %n" * | grep "regular file" | cut -d' ' -f 3- `;
      cd ..;
   fi;
done;

   



Turtle DEMO



      

         supportBoard-1.mp4
           
      
      

         supportBoard-2.mp4
          
      
      

         phpBB-1.mp4
          
      
      

         phpBB-2.mp4
          
      
      

         1l2m Intro Video
          
      

         ITV Intro Video
          
      
   

these charities always as for donations. this service  is a donation with no strings attached. please redo an initial email

Absolutely! Here’s a revised initial email that emphasizes your offer as a donation with no strings attached, highlighting its value to the charity:

---

Subject: A Donated Service to Enhance Your Outreach

Dear [Charity Name/Contact Person's Name],

I hope this message finds you well. I'm reaching out to introduce myself—my name is [Your Name], and I am a software developer with a passion for accessibility and community support.

I have created a translation service that seamlessly integrates with websites, allowing for real-time translation into multiple languages. I recognize the valuable work that [Charity Name] does, and I would like to **donate this service to your organization**, helping to make your website accessible to a wider audience—with **absolutely no strings attached**.

In today’s increasingly diverse world, being able to communicate effectively with various communities is crucial. By translating your website, we can ensure that your important resources and messages reach those who may face language barriers.

I would love to show you a demo of how this works and discuss how we can implement it on your site. The setup is simple, and I’m here to support you throughout the process.

Please let me know if this is something you would be interested in exploring further. I truly believe this could amplify your outreach and help fulfill your mission more effectively.

Thank you for your time, and I look forward to the opportunity to support [Charity Name]!

Warm regards,

[Your Name]  
[Your Contact Information]  
[Your Website (if applicable)]

---

Feel free to modify this email to better suit your voice or specific details about the charity! This version emphasizes the donation aspect clearly, framing your offer as a gift to enhance their mission.

Here are two follow-up email templates to use after your initial outreach. 

### Follow-Up Email 1

**Subject:** Following Up on My Offer of Free Translation Services

Dear [Charity Name/Contact Person's Name],

I hope this message finds you well! I wanted to follow up on my previous email regarding the donation of my website translation service to [Charity Name]. I believe this offers a unique opportunity to enhance your outreach and make your resources more accessible to diverse communities.

If you have had a chance to discuss this with your team or if you have any questions, I’d be more than happy to provide additional information or schedule a demo to showcase how the service works.

Thank you for considering my offer, and I hope to hear from you soon!

Best regards,

[Your Name]  
[Your Contact Information]  
[Your Website (if applicable)]

---

### Follow-Up Email 2

**Subject:** Final Follow-Up: Translation Service Donation for [Charity Name]

Dear [Charity Name/Contact Person's Name],

I hope you are doing well. I wanted to reach out one last time regarding my offer to donate website translation services to [Charity Name]. I genuinely believe that this could significantly benefit your outreach efforts and help connect with more individuals in need of your support.

If this opportunity isn’t the right fit for [Charity Name] at this time, I completely understand. Please feel free to keep my contact information on hand for future reference.

If you're interested in discussing this further or if you have any questions, I would be delighted to connect.

Thank you for the important work you do, and I wish you and the team all the best!

Warm regards,

[Your Name]  
[Your Contact Information]  
[Your Website (if applicable)]

---

These follow-up emails are designed to maintain a polite and professional tone while gently reminding the recipient of your initial proposal. The first follow-up keeps the conversation open, while the second follow-up provides closure while leaving the door open for future connections.



@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@


Here’s a sample dialogue you can use for a phone call to follow up on your offer of free website translation services. This dialogue is meant to be friendly and engaging while clearly communicating your intentions.

---

**You:** Hi, is this [Contact Person's Name]?

**Contact Person:** Yes, this is [Contact Person's Name]. How can I help you?

**You:** Hi! This is [Your Name]. I reached out via email recently regarding an offer to donate my website translation services to [Charity Name]. I wanted to follow up and see if you had a chance to discuss it with your team.

**Contact Person:** Oh, yes! I remember your email. We’ve been quite busy, but I appreciate your follow-up.

**You:** Absolutely, I understand how busy things can get. I genuinely believe that having a translated website could significantly enhance your outreach efforts, especially in connecting with non-English speaking communities.

**Contact Person:** That makes sense. I can see how that could be beneficial.

**You:** I’d be more than happy to provide a demonstration of how the service works. It’s a straightforward process, and I’m here to assist with the implementation every step of the way. Would you be interested in setting up a time to go over it together?

**Contact Person:** Yes, that sounds like a good idea. Let me check my calendar. How does next week look for you?

**You:** I’m flexible! Just let me know what day and time work best for you, and I’ll make it happen.

**Contact Person:** How about Tuesday at 2 PM?

**You:** Tuesday at 2 PM works perfectly for me. I’ll send a calendar invite to confirm. Thank you for considering this opportunity—I truly believe it could help amplify the incredible work of [Charity Name].

**Contact Person:** Thank you for your patience and for this offer. I look forward to speaking with you next week!

**You:** Likewise! Thanks again for your time, and I’ll see you on Tuesday.

**Contact Person:** Have a great day!

**You:** You too! Take care!

---

### Tips for the Call:

1. **Be Prepared**: Have details about your offer ready, including how the translation service works and its benefits.

2. **Listen Actively**: Allow the other person to share their thoughts and concerns without interruption, as this can help build rapport.

3. **Stay Positive**: Keep your tone friendly and enthusiastic, showing genuine interest in helping the charity.

4. **Follow Up**: After the call, make sure to send a confirmation email with the details discussed, along with any resources or information you promised.

This dialogue aims to create a friendly and productive conversation that keeps the focus on your offer while allowing for an open exchange of ideas. Good luck with your call!


xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Certainly! Below are five different telephone dialogues that showcase various scenarios you might encounter when reaching out to a charity about your offer of free website translation services. Each dialogue reflects a different response or situation.

### Dialogue 1: Interest in the Offer

**You:** Hi, is this [Contact Person's Name]?

**Contact Person:** Yes, this is [Contact Person's Name]. How can I help you?

**You:** Hi! This is [Your Name]. I reached out recently about offering free website translation services to [Charity Name]. I wanted to follow up and see if you had any thoughts on it.

**Contact Person:** Yes, I remember your email! I think it’s a fantastic idea. We definitely want to reach a wider audience.

**You:** That's great to hear! Would you like to set up a time for a demo? I can show you how the service works and discuss implementation.

**Contact Person:** Yes, let’s schedule something for next week. How about Wednesday at 3 PM?

**You:** That works perfectly. I’ll send a confirmation email right after our call. Looking forward to it!

---

### Dialogue 2: Uncertainty about the Need

**You:** Hi, is this [Contact Person's Name]?

**Contact Person:** Yes, it is. Who is this?

**You:** My name is [Your Name]. I recently emailed regarding offering free translation services for [Charity Name]. Do you have a moment to chat?

**Contact Person:** Sure, I remember your email, but I’m not sure if translation is a priority for us right now. 

**You:** I completely understand. Many organizations are navigating various priorities. Would it be helpful if I provided some statistics on how translation could enhance your outreach?

**Contact Person:** That could be useful. If you could send that information via email, I can bring it up with the team.

**You:** Absolutely! I’ll send that right away. Thank you for your time!

---

### Dialogue 3: Interest but Need for Approval

**You:** Hi, is this [Contact Person's Name]?

**Contact Person:** Yes, speaking. How can I help you?

**You:** Hi! This is [Your Name]. I reached out recently about donating website translation services to [Charity Name]. I was just following up to see if you had a chance to discuss it.

**Contact Person:** We did briefly, and we’re quite interested! However, we need to get approval from our board before moving forward.

**You:** I completely understand! Would it help if I provided more detailed information or a demo for the board meeting?

**Contact Person:** Yes, that might be good. I’ll need to check with them about potential meeting times.

**You:** Great! Please let me know if there's anything specific you'd like me to prepare. Thanks for your time!

---

### Dialogue 4: No Interest at This Time

**You:** Hi, is this [Contact Person's Name]?

**Contact Person:** Yes, this is [Contact Person's Name]. What can I do for you?

**You:** Hi! I’m [Your Name], and I reached out about offering free translation services for [Charity Name]. I wanted to follow up.

**Contact Person:** I appreciate the offer, but I don’t think this aligns with our current needs. 

**You:** I understand completely. If circumstances change or you know of any other organizations that could benefit, please keep me in mind!

**Contact Person:** Will do! Thank you for your understanding.

**You:** Thank you for your time! Have a wonderful day!

---

### Dialogue 5: Need More Information

**You:** Hi, is this [Contact Person's Name]?

**Contact Person:** Yes, it is. Who’s calling?

**You:** Hi! My name is [Your Name], and I reached out via email about donating website translation services to [Charity Name]. I wanted to see if you had any questions about the offer.

**Contact Person:** I did see your email, but I’m not fully clear on how it works. Can you give me a brief overview?

**You:** Absolutely! The service can integrate directly with your website, providing real-time translations in multiple languages. It's user-friendly and can help reach communities that speak languages other than [language used on the site].

**Contact Person:** That sounds promising! I’d like to discuss it further with my team. 

**You:** Perfect! Would you like to schedule a time for a more in-depth conversation or a demo?

**Contact Person:** Yes, let’s look at next Tuesday afternoon. 

**You:** Tuesday afternoon works for me! I’ll confirm the time via email after our call. Thank you!

---

These dialogues cover a variety of scenarios you may encounter, from enthusiastic interest to uncertainty and rejections. Adapt the dialogues as needed, and good luck with your calls!